Ordering Policies
Most orders start with a quick text. Tell Anne your event date, headcount, and the dishes you are thinking about, and she will help you put the order together without making it complicated.
Start With a Text
Text Anne at 602-345-1201 with your event date, guest count, pickup or delivery preference, and any dishes you already know you want. If you are not sure yet, that is okay too. We can help you choose based on your headcount and the kind of event you are planning.
Notice Needed
- Most orders need at least 48 hours notice.
- Large orders and holiday orders need at least 1 week notice when possible.
- Some specialty dishes may need more time depending on ingredients and prep.
Deposit and Payment
After the order is confirmed, Anne sends a Square invoice. A 50% deposit locks in your date. The remaining balance is due at pickup or delivery.
Arizona sales tax applies. We collect sales tax and submit it to the state as part of our regular business filings.
Cancellation Policy
- 7 or more days before the event: full refund.
- 3 to 6 days before the event: 50% refund.
- Within 72 hours of the event: deposit is forfeited.
Pickup and Delivery
Pickup is in Avondale at the address provided after your order is confirmed. Weekend delivery may be available in the West Valley for an additional fee, depending on distance and schedule.
Food Safety and Leftovers
Food is prepared fresh for your order. Once trays are picked up or delivered, please keep hot foods hot, cold foods cold, and refrigerate leftovers promptly. If you are serving outdoors or over several hours, let Anne know so we can talk through timing.
Allergies and Dietary Notes
Please tell Anne about allergies or dietary concerns before ordering. Some dishes may contain or come into contact with common allergens, including wheat, soy, eggs, dairy, seafood, shellfish, peanuts, or tree nuts. Ingredients can vary by batch, so we verify details with the kitchen when needed.
Photos, Reviews, and Feedback
We may ask how everything turned out after your event. If you are happy with the food, a Google review helps another West Valley family find us. If something is not right, please text Anne first so we can understand what happened and handle it privately.