Can I walk in or place a same-day order?
No. Anne’s is a home-based catering kitchen, not a restaurant or storefront. Every order is cooked fresh from scratch for your event — there is no walk-up window and no ready-made food on the shelf. We need at least 48 hours to prepare, and same-day orders cannot be accepted. If your event is very soon, text Anne and she will be honest about what is possible.
Can I order individual dishes à la carte instead of a full package?
Yes! Use the
À La Carte builder to pick any dishes by the tray, roll, or piece — rice, pancit, lumpia, entrees, desserts, and more. Build your order online and text it to Anne. A 0 minimum applies. Remember the 48-hour notice requirement applies here too.
How far in advance do I need to order?
We require a minimum of 48 hours notice for all orders — the online builder enforces this automatically so you can only select a date at least 2 days out. For large orders (50+ people) or holiday dates, please give us at least 1 week. The earlier the better — weekends book up fast.
Do you deliver, or is it pickup only?
Both! Pickup is available anytime in Avondale — address sent after your order is confirmed. Weekend delivery is available to Zone 1 (Avondale, Goodyear, Tolleson, Laveen — +$25) and Zone 2 (Glendale, Peoria, Surprise — +$40). Text us to confirm for your area.
Can I mix and match entrees in a package?
Yes! All packages let you choose your own entrees from our full menu. You can use the
online packages builder to draft your order — pick your package, choose entrees, and text it to Anne to confirm. Or just text Anne at 602-345-1201 and she will build the tray list with you.
What is your cancellation policy?
Full refund for cancellations 7+ days before your event. 50% refund for cancellations 3–6 days out. Deposit is forfeited for cancellations within 72 hours of your pickup/delivery date.
Are desserts included in the packages?
Desserts are available as add-ons but are not included in the base packages. We offer Ube Halaya, Biko, Cassava Cake, Buko Pandan, Maja Blanca, Leche Flan, Puto (choose Cheese, Ube, or Kutchinta), and Suman. Text us to add desserts to your order.
What types of payment do you accept?
Anne sends you an invoice after confirming your order. You can pay by card or Zelle (hello@annesfilipinocatering.com). A 50% deposit locks in your date, and the remaining balance is due at pickup or delivery. Zelle is preferred — it saves the card processing fee and keeps more money with the kitchen.
Do you cater outside the West Valley?
Possibly! Text Anne with your location and event details. Zone 3 deliveries outside the West Valley are handled case by case — she’ll give you a custom delivery quote.
Can I do a custom order not on the menu?
If you want to mix individual dishes without committing to a full package, use the
À La Carte builder — pick exactly what you want by the tray, roll, or piece and text the order to Anne. For dishes or requests not on the menu at all, text Anne at 602-345-1201 to discuss. Availability depends on the dish and lead time needed.